Becoming a member is free and easy. All you have to do is make an initial purchase.
vOnly qualified clients over the age of 19 who live in Canada are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbours would know it is anything other then a regular package from the post office.
No. We never do and there are no exceptions to this.
Here are 2 likely scenarios:
- the postal worker put it in the wrong mailbox, or
- what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. We will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge (UP TO $125).
From Post Office
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf; their Community Mail Box for the item or parcel compartment key; around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”
If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with the Post Office. If a trace is filed, the Post Office will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to $500 of the value of your package free of charge.We do not offer postage refunds if your order arrives late due to any postal issues.
We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the Post Office’s website.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email:
Just started adding products to the shop and once you are about to check out, there’s an option to create an account. The account is free. Alternatively, you can send us an email.
While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in Canada so they may have safe access to their medicine at any time.
No. If you desire a larger quantity than what we have listed, you may want to consider placing multiple orders. Multiple orders are always available for you.
Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time. There is always a risk that the shatter or budder you ordered could turn to wax by the time you receive it.
Budder wax is made when the extracted cannabinoids begin to crystalize after being agitated during the extraction process. By purging it at a higher temperature or whipping it like a batter in the middle or at the end of purging, a shatter-like concentrate can turn into the waxy substance that many of us dab today.Unfortunately, budder turning into wax is not uncommon when exposed to heat but it does not make it any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter or budders turn to wax.
It all depends on your location in Canada. We send all items via Xpresspost. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.
If you’re tracking your package on the Post Office’s website and it looks like it’s headed to the wrong city, it’s most likely due to human error at the Post Office. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.
Unfortunately, we experience much higher % of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees if you live in these areas and you will be ordering at your own risk. This means you will not receive a replacement package or refund if your package is lost or stolen.
Some customers ask for the Safe Drop delivery option. Please understand that if we do select this option that we can no longer ensure your product in the event of a loss.
However, we do continue to ensure and cover the “Do Not Safe Drop” delivery option.
Please let us know which delivery option you would like and we will be happy to send it the way you would like!